by Andy | Apr 29, 2020 | Customer Communication, Emergency Communication, Reputation Management
Previously, I published a post about communicating with customers during stay-at-home orders. At that time, for the most part, only businesses designated as “essential” were operating at something resembling full capacity. Now, to varying degrees, businesses and...
by Andy | Apr 3, 2020 | Customer Communication, Digital Outreach, Email Marketing, Emergency Communication, Reputation Management, Social Media
Step 1: If you haven’t already done so, double check what’s happening on your existing digital properties. First, review the online tactics you already use, and make sure key details are accurate and appropriate. This includes hours of operation, products...
